Hape New Explorer Balance Bike, Pink

● MAKE RIDING A BREEZE: Kids will enjoy learning how to ride independently with this new balance bike. Allow your child to explore the joys of cycling with this pedal-free bicycle, whilst ensuring the safest ride

● LIGHTWEIGHT FRAME: The lightweight bike (3.5kg) is easy to control and maneuver, and your little one can easily carry it around thanks to its magnesium frame and built-in handle. Perfect for ages 3 years old and up

● STEERING LIMIT: Avoid sharp turns and unwanted tumbles with the bikes’ 110° steering limit, which prevents the handlebar and front wheel from completing a full revolution. 

● ADJUSTABLE SEAT & HANDLEBAR: The comfortable seat can be adjusted from 37.5cm to 39.5cm from the ground, and the handlebar adjusts from 52cm to 56cm, so the bike grows with your child. Make sure the seat position is comfortable for your child for the safest ride

● DEVELOP BALANCE & COORDINATION: Get your child ready for their future biking adventures with this fun bike, exceptional at developing a sense of direction, balance, and coordination whilst still having fun riding!

• Free Delivery
• Free Return
• Same Business Day Dispatching
• Delivery next business day with Royal Mail, DPD, Evri and TNT.

You can return your unwanted item within 14 days of receipt unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. Therefore, all returns are evaluated before being processed.

If the item was faulty or damaged when delivered, an exchange or refund will be offered.

In specific cases, certain conditions may render your orders ineligible for return:

• Damage caused by accident, neglect, misuse, or improper care.
• Items exhibiting obvious and excessive wear and tear.
• Items damaged by external factors such as flooding or fire.
• Personalised items, except in cases of manufacturing defects.
• Medicine, food, and cosmetic products, which are non-returnable due to hygiene reasons.
• Products with the statement "Due to hygiene reasons, this item is non-returnable" on the product card.

All returns must be accompanied by a valid proof of purchase written:

• Original Paper Receipt
• E-receipt
• Original Packing Slip 
• Order Number

Return and Exchange Process

• Call our Customer Service at +44 (0) 2039 546 393 to initiate the return process for your order.
• Specify which product(s) you want to return.
• Our customer representative will provide you with the return label. 
• Pack the product(s) properly and place the return label inside the package.
• Follow the relevant shipping steps and send the return package to us.
• Once the return package is approved, you will be notified, and the refund will be processed.